Terms and Conditions

SJLE Holdings, LLC, doing business as D4rence and The D4rence Agency

Effective date: June 14, 2026 | Governing state: California

These Terms and Conditions (the "Terms") form a binding agreement between you (the "Client," "you," or "your") and SJLE Holdings, LLC, a California limited liability company doing business as D4rence and The D4rence Agency (the "Company," "we," "us," or "our"). They govern your registration for and use of any products, programs, or services offered by the Company, including ContentOS, our subscription-based marketing system membership, and any related products, tools, content, community access, or support (collectively, the "Services").

Please read these Terms carefully. By creating an account, clicking to accept, purchasing, or otherwise accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not purchase or use the Services.

1. Definitions

"ContentOS" means the Company's subscription marketing system membership, including its frameworks, workflows, prompts, course content, community, software, and supporting tools.
"The System" means the automated, software-driven content generation and review tools made available within ContentOS that produce drafts and other outputs based on the persona, inputs, and instructions you provide.
"Output" means any content, drafts, text, or other materials generated for you through the System or the Services.
"Client Inputs" means any information, text, brand assets, persona details, files, or other materials you submit to the Services.
"Founding Member" means a Client who joins ContentOS under a designated founding member offer and rate.

2. Eligibility and Account Registration

You must be at least eighteen (18) years old and able to form a legally binding contract to use the Services. You agree to provide accurate, current, and complete information when registering and to keep that information up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us promptly at the contact address below if you suspect unauthorized use of your account.

3. The Services

The Company provides online content, frameworks, workflows, the System, community access, and, where expressly stated, production support, to help Clients market their business. The specific features available to you depend on the membership tier you purchase. We may add, modify, improve, or discontinue features of the Services from time to time. We will not make material reductions to a paid feature set you currently rely on without providing notice as described in Section 5.

The Services are educational and tooling in nature. They are not a done-for-you guarantee of any particular marketing, business, or financial result.

4. No Professional Advice

Neither the Company nor any of its owners, members, employees, contractors, or representatives is acting as your employee, agent, attorney, accountant, therapist, financial advisor, or other licensed professional unless expressly stated in a separate signed agreement. Nothing provided through the Services constitutes legal, financial, tax, medical, or other professional advice. You should consult a qualified professional for any matter outside the scope of the Services.

5. Subscription, Billing, and Automatic Renewal

Recurring subscription. ContentOS and other subscription products are offered on a recurring basis. Membership investment currently ranges from $147 to $997 per month depending on the tier you select. The price, billing frequency, and renewal terms applicable to your subscription are presented to you at the point of purchase before you complete your order.

Automatic renewal disclosure. Your subscription will automatically renew at the end of each billing period and your payment method on file will be charged the then-applicable investment for your tier (subject to the Founding Member rate-lock below), at the interval disclosed at checkout, until you cancel. You may cancel at any time, and cancellation takes effect at the end of the then-current billing period. To cancel, you can use the cancellation option in your account settings or email support@d4rence.com.

Affirmative consent. Before your first charge, we present the automatic renewal and continuous service terms in a clear and conspicuous manner and obtain your affirmative consent to those terms separately from other terms of the transaction. We retain a record of your consent.

Easy cancellation. Because you sign up online, you may cancel online. You can cancel through your account settings without speaking to anyone, or by emailing the address above, and we will not require you to complete steps that obstruct or delay cancellation. If we present a retention or discount offer during cancellation, you will still be able to complete cancellation immediately on the same page.

Notice of material changes. If we make a material change to the price or to the terms of your automatic renewal or continuous service, we will provide you with clear and conspicuous notice of the change and information on how to cancel before the change takes effect, in the manner required by applicable law.

Renewal reminders. Where required by law, we will send you a reminder regarding your continuing subscription and how to cancel.

Methods of payment. We accept Visa, Mastercard, and American Express. By subscribing, you authorize the Company and its payment processors to charge your designated payment method for the recurring investment and any applicable taxes for as long as your subscription remains active. You agree to keep your payment information current. If a charge fails, we may retry the charge and may suspend access until payment is resolved.

Chargebacks. If you believe you were charged in error, please contact us first so we can resolve it. Initiating a chargeback or payment dispute for charges authorized under these Terms, in lieu of following our cancellation or refund process, may result in suspension or termination of your account.

6. Founding Member Rate-Lock

Clients who join ContentOS as a Founding Member receive a locked monthly investment that remains in effect for as long as the account stays continuously active. The rate-lock is a personal benefit tied to continuous, uninterrupted membership. It is not transferable. If a Founding Member cancels, allows the subscription to lapse, or is terminated, and later restarts, the restarted subscription will be billed at the then-current public rate, and the Founding Member rate-lock will not be restored.

7. Refunds

You may request a refund within thirty (30) days of your initial purchase by emailing support@d4rence.com. After thirty (30) days, all payments are final and non-refundable, except where a refund is required by applicable law. Recurring renewal charges are not automatically refundable; to avoid a renewal charge, cancel before your next billing date. For products that include downloadable or extractable content, we reserve the right to decline a refund where misuse, excessive use, or a violation of these Terms is reasonably suspected.

8. Content Accuracy, Output, and Client Responsibility

The System is designed to produce high quality, original content built around the persona and inputs you create and provide. We invest significant effort in vetting and structuring the System, including a built-in review and scoring step intended to catch common issues before content reaches you. We want you to get genuinely useful, on-brand results.

You are responsible for reviewing and verifying Output before you use it. The System generates content using automated processes, and we cannot and do not guarantee that every Output is accurate, complete, current, free of error, or suitable for your specific use. Before publishing or relying on any Output, you agree to:

read each draft thoroughly for accuracy, tone, and fit;

independently confirm any fact, figure, statistic, quote, claim, or data point referenced in the Output;

confirm that your use of the Output is lawful and that you hold all necessary rights, permissions, and licenses for any names, marks, images, or third-party material involved; and

ensure the Output complies with all laws and platform rules that apply to your business and your marketing, including advertising, disclosure, endorsement, intellectual property, and anti-spam requirements.

The System is built to reduce these risks, but confirming the accuracy of information and the right to use any content is solely your responsibility. You assume full responsibility for any content you choose to publish, distribute, or otherwise use. The Company is not responsible or liable for your use of, or reliance on, any Output.

9. Client Inputs

You retain ownership of your Client Inputs. You represent that you have all rights necessary to submit your Client Inputs and that they do not infringe or violate the rights of any third party or any law. You grant the Company a limited, non-exclusive license to host, process, and use your Client Inputs solely to provide and improve the Services for you. You are responsible for maintaining your own copies of your Client Inputs and Output.

10. Acceptable Use

You agree not to:

use the Services for any unlawful, infringing, harmful, or deceptive purpose;
access or attempt to access accounts, data, or systems that are not yours;
reverse engineer, decompile, copy, scrape, or extract the Company's proprietary materials, prompts, workflows, or software, except as permitted by law;
share, sell, sublicense, or transfer your account or credentials, or provide access to non-members;
use automated tools to scrape, harvest, replicate, or train competing systems on the Company's materials or Output of others;
disrupt the Services, circumvent usage or rate limits, or interfere with other members' experience; or
use the Services to generate or distribute content that is unlawful, defamatory, harassing, or that violates the rights of others.

We may suspend or terminate accounts that violate this Section, with or without notice.

11. Intellectual Property and License

The Company's programs and materials, including the ContentOS framework, the System, workflows, prompts, course content, community structure, designs, and software, are owned by the Company or its licensors and are protected by copyright, trademark, and other laws. Subject to your compliance with these Terms and your active subscription, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and materials for your own business.

You agree not to share, resell, sublicense, publicly post, distribute, or create derivative training data or competing products from the Company's proprietary materials. As between you and the Company, you own the Output you generate for your own business, subject to the Company's and any third-party providers' rights in the underlying tools, models, templates, and materials. This license ends when your subscription ends, except for Output you have already lawfully published or saved for your own business use.

12. Third-Party Services and Availability

The Services rely on third-party platforms and providers, which may include course and community hosting, payment processing, workflow tooling, and underlying content-generation model providers. The Company does not control these third parties and is not responsible for their acts, omissions, availability, pricing, or changes. Your use of a third-party service may be subject to that provider's own terms. We may change providers, and we do not guarantee uninterrupted or error-free access to the Services.

13. Disclaimers; No Guarantee of Results

The Services and all Output are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

The Company does not guarantee any business success, revenue, sales, results, media exposure, publicity, introductions to its network, or that the Services will meet your expectations. Products are educational in nature, and you are solely responsible for your own results, decisions, and actions.

Earnings disclaimer. Any examples, case studies, or testimonials are illustrative only and are not a promise or guarantee of earnings or results. Individual results vary and depend on factors outside the Company's control, including your effort, market, and execution.

14. Limitation of Liability

You use the Services at your own risk. To the maximum extent permitted by law, the Company's total cumulative liability for any claim arising out of or relating to the Services is limited to the amount you paid to the Company for the Services in the twelve (12) months preceding the event giving rise to the claim. The Company will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law, including liability for the Company's gross negligence, fraud, or willful misconduct.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company, SJLE Holdings, LLC, and their affiliates, owners, members, employees, contractors, and successors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your Client Inputs, your use or publication of Output, your violation of these Terms, or your violation of any law or third-party right, except to the extent caused by the Company's gross negligence, fraud, or willful misconduct.

16. Confidentiality

You agree to keep confidential, and not to disclose or misuse, any non-public, proprietary, or confidential information shared by the Company or by other program participants, including community discussions, member content, frameworks, and prompts. This obligation continues after your membership ends.

17. Feedback and Reviews

We welcome honest feedback. Nothing in these Terms limits or penalizes your right to share your truthful opinions or experiences about the Company or the Services, including in public reviews. You agree only that you will not (a) disclose the Company's or other members' confidential information, or (b) make statements you know to be false or that are defamatory. Any feedback or suggestions you provide may be used by the Company without restriction or obligation to you.

18. Privacy

Our collection and use of personal information is described in our Privacy Policy, available on our website and incorporated into these Terms by reference. To the extent the California Consumer Privacy Act, as amended (the "CCPA"), applies to the Company, California residents may have rights to know about, access, correct, and delete certain personal information, and to opt out of the "sale" or "sharing" of personal information as those terms are defined by the CCPA. The Company does not sell your personal information for money. To exercise any available rights or ask a privacy question, contact us at support@d4rence.com.

19. Electronic Communications and Notices

You consent to receive communications and legally required notices from us electronically, including by email to the address associated with your account and by postings within the Services. Electronic notices satisfy any legal requirement that a communication be in writing. You may contact us, and we will send notices to you, at the addresses in the Contact section below.

20. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to the Dispute Resolution section below, the exclusive venue for any dispute not subject to arbitration, or for any action to enforce an arbitration award or seek provisional relief, is the state and federal courts located in Orange County, California, and you consent to personal jurisdiction there.

21. Dispute Resolution and Arbitration

Please read this Section carefully. It affects how disputes are resolved.

Informal resolution first. Before starting an arbitration, you agree to contact us at support@d4rence.com and give us at least thirty (30) days to resolve the dispute informally.

Binding arbitration. Except as set out below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will take place in Orange County, California, or by videoconference, and the arbitrator's decision may be entered as a judgment in any court of competent jurisdiction. Each party bears its own costs and fees unless the arbitrator or applicable rules provide otherwise.

Exceptions. Either party may bring an individual claim in small claims court. Nothing in this Section prevents either party from seeking injunctive or equitable relief in court to protect intellectual property or confidential information, or from seeking public injunctive relief that cannot be waived under California law.

Class action waiver. To the fullest extent permitted by law, disputes will be resolved on an individual basis only, and you and the Company waive the right to participate in a class, collective, or representative action, except for non-waivable representative claims. If this class action waiver is found unenforceable as to a particular claim, that claim, and only that claim, will proceed in court.

Opt-out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing support@d4rence.com with your name and a statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.

22. Force Majeure

The Company's obligations may be suspended, modified, or delayed to the extent performance is prevented or hindered by events beyond its reasonable control, including natural disasters, outages, labor disputes, acts of government, third-party service failures, or other force majeure events.

23. Termination

You may cancel your subscription at any time as described in Section 5, and cancellation takes effect at the end of the then-current billing period. The Company may suspend or terminate your access for disruptive behavior, failure to follow program guidelines, non-payment, or violation of these Terms. If we terminate your account for cause, you are not entitled to a refund or forgiveness of amounts owed, except as required by law. Upon termination, your license to use the Services and materials ends.

24. General

Independent contractor status. These Terms do not create any partnership, joint venture, agency, or employment relationship between the parties.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Modification of Terms. We may update these Terms from time to time. We will post the updated Terms on our website with a new effective date and, where the change is material, provide notice as described above. Your continued use of the Services after an update takes effect constitutes acceptance of the updated Terms.

Severability and waiver. If any provision is found invalid or unenforceable, the remaining provisions remain in full effect, and the invalid provision will be enforced to the maximum extent permitted. Our failure to enforce any provision is not a waiver of it.

Survival. Sections relating to fees owed, intellectual property, disclaimers, limitation of liability, indemnification, confidentiality, dispute resolution, and any provision that by its nature should survive, will survive termination.

Entire agreement. These Terms, together with the Privacy Policy and any order or checkout terms presented to you, are the entire agreement between you and the Company regarding the Services and supersede all prior understandings.

25. Contact Us

SJLE Holdings, LLC (D4rence / The D4rence Agency)

Mailing address: 3375 Calle Conejo, San Juan Capistrano, CA 92675, United States

Email: support@d4rence.com